CleanderPrivacy Policy
Effective October 13, 2026
The short version: your photos and videos never leave your device. Cleander has no accounts and no advertising. Only if you allow it, the app sends anonymous usage statistics and crash reports to Google Firebase and Amplitude, so that we can see what works and fix what breaks. You can say no, and you can change your mind at any time in the app’s Settings.
This policy describes how the Cleander app for iPhone (“Cleander”, “the app”) handles information. The app is published by Serge German (“we”). Contact: serge.german.dev@gmail.com.
Your photos and videos
Cleander reads your photo library, with your permission, to show your photos and videos and to carry out what you ask: marking, deleting, adding to Favorites and saving edits. All of this happens on your device through Apple’s Photos framework.
- We do not upload, copy or store your photos or videos on any server.
- We do not read their content to learn anything about you, and we do not collect their locations, dates or other details.
- To find exact duplicates, the app compares files on your device. Nothing about them is sent anywhere.
- Your marks (delete, selected, like) and the app’s settings are kept on your device only.
You can change or withdraw the app’s access to your library at any time in the iPhone’s Settings.
Statistics and crash reports: only with your consent
On first launch the app asks whether it may send anonymous usage statistics and crash reports. Nothing is sent before you answer, and nothing is sent if you answer “Not now”. You can switch the sending on or off at any time in the app’s Settings, under Privacy. Switching it off stops the sending at once and gives the app a new random identifier, so that anything sent later cannot be joined to what was sent before. If what we collect or who receives it changes, the app asks you again.
In the European Union, the United Kingdom and other places with similar laws, your consent is the legal basis for this processing (GDPR Article 6(1)(a)); you may withdraw it at any time, which does not affect what was lawfully processed before.
What is collected
When you have allowed it, two services receive the following, without your name, email address or any account:
| Data | Examples | Why |
|---|---|---|
| Usage events | The app was opened; an album or the sorting screen was opened and how many items it holds; a photo was marked, skipped, shared or edited; how many photos were deleted | To understand how the app is used and improve it |
| An installation identifier | A random identifier that each service creates for this installation of the app. It is not Apple’s advertising or vendor identifier. It is reset when you switch the sending off or delete the app. The app shows it in Settings, so that you can quote it in a request to us | To count users and sessions and to group crash reports |
| Crash and diagnostic data | What the app was doing when it crashed, the iPhone model, the iOS version and the app version | To find and fix errors |
| Device and app details | The iPhone model, the iOS version, the app version and the app’s language | To see which devices and versions need attention |
| General location | The country or region that Google Analytics derives from a shortened IP address. The app asks Amplitude not to record IP addresses. The app does not use location services | Statistics by country |
This information is not tied to your identity, is not used to track you across other companies’ apps and websites, and is not sold. The app does not show ads, does not ask for permission to track, and does not read Apple’s advertising identifier.
Who receives it
Two companies process the data above on our behalf, as our processors, and store it on servers in the United States:
- Google LLC, through Firebase Analytics and Firebase Crashlytics. See Privacy and Security in Firebase and Google’s Privacy Policy.
- Amplitude, Inc., through Amplitude Analytics. See Amplitude’s Privacy Notice.
For data from the European Union, the United Kingdom and Switzerland, transfers to the United States rely on the EU-U.S. Data Privacy Framework and its UK and Swiss extensions where the provider is certified under it, and otherwise on the European Commission’s standard contractual clauses. We do not share data with anyone else, except when the law requires it.
When you write to us
If you email us, we receive your email address and what you write, including the app and iOS versions that the app adds to the letter. We use this only to answer you.
The app also has a window for questions and wishes (it comes up once, and stays in Settings). What you type there is sent, together with the app version, the iPhone model, the iOS version, the app’s language and, if you allowed statistics, the installation identifier, to a small relay we run on Amazon Web Services, which forwards it to a private Telegram chat of the developers. No name or email is attached unless you write it yourself. We keep these messages for as long as we work on what they ask for.
How long it is kept
Usage and crash data is kept for no longer than 14 months and is then deleted or made anonymous by the service. Emails are kept for as long as needed to help you. Everything stored on your device is removed when you delete the app.
Your choices and rights
- You can decline statistics and crash reports when the app asks, and switch them off or on at any time in Settings, under Privacy.
- You can stop all collection by deleting the app.
- Depending on where you live, you may have the right to ask what data we hold about you, to have it corrected, deleted or restricted, to object to its processing, to receive it in a portable form, and to complain to your data protection authority. Because the data is not tied to your identity, we can find yours only by the installation identifier shown in the app’s Settings; quote it when you write to us and we will act on your request, normally within a month.
Children
Cleander is not directed to children under 13, and we do not knowingly collect personal information from children.
Changes
If this policy changes, the new version will be published on this page with a new date.
Contact
Serge German, serge.german.dev@gmail.com